Where to get british gas card

This can be done by calling British Gas on This can be done by calling or Your email address will not be published. My British Gas pay-as-you-go card is lost or stolen, what should I do? Related: British Gas boiler breakdowns and repairs My British Gas prepayment card has been stolen If your gas card has been stolen, it is possible to obtain a new card at the PayPoint that is closest to you. My British Gas prepayment card has been lost Losing your prepayment card is not the end of the world.

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Getting a replacement card for your British Gas meter will be a different process than the one above. You will have to get a replacement card from a PayPoint outlet. Not all PayPoint locations offer this, so you should call to check before you actually go.

Alternatively, you can request a new Pay As You Go card over the phone and British Gas will send it to you in the post within 3 working days. However, ordering a replacement meter card over the phone could incur a fee. When you do get a replacement card, you will have to leave it in your meter for 1 whole minute to activate it before you can top it up. Then you can continue to use your card as normal. Getting a replacement British Gas electric meter key is a slightly different process again.

First of all, you will need to make a note of your meter serial number. This is the number starting with S or F which is usually below the screen beside the barcode. Then after waiting at least 30 minutes, you can go to your local PayPoint outlet to collect your new key.

Give them the reference number and they will give you the replacement key ready for you to activate and top it up. You cannot just go to a PayPoint and ask for a new electric key like you can with a gas card.

You must call British Gas so they can organize it and give you a reference. However, you can top up in a variety of ways without having to take your card to a PayPoint shop or the Post Office.

You can top up online, through the app, or over the phone. You can get by just fine without the smart card, unless you prefer to top up manually with it when you go to the shops.